Cancellation Policy

A minimum of 24 hours cancellation notice is required to cancel or reschedule any bookings. Cancellations will be charged at the full price if cancelled within 24 hours of booked session.Should Abbey Sweeney be unable to attend a booked session you will be notified as soon as possible & no charge will be made.

*Clinic cancellation policies may differ and will be stated on the clinic event page or on booking.

EC Pro Payment and Refund Policy

All bookings must be made in advance and paid for in full at the time of booking to secure the session. Payment may be made by credit or debit card. You will pay a 1.8% booking for this booking with a minimum payment of £1.80 and this is non refundable. The price you will pay will display when you proceed to checkout.

Wow Design Solutions Limited trading as EC Pro is unable to issue refunds and will only issue customer account credit in accordance with the refund and cancellation policy of the Yard, school or Livery using the EC Pro system.

Customers may be able to access a refund by contacting the Yard, school or Livery directly and the Merchant of record for all transactions is Sweeney Equestrian, and they shall be liable for all refunds and chargebacks. If you are not happy with the complaints procedure of your riding school/Livery Yard you can contact to take further action.